Customer care
Privacy Policy
Management review draft — this page is not a final policy until approved by Flower Palace management.
This draft explains how information submitted during enquiries and order preparation is handled.
Information we collect
This may include contact and recipient details, delivery address, gift or event information, and messages you choose to send.
How information is used
Information is used to review orders, contact you, coordinate delivery, provide services, and answer enquiries. We do not display it publicly.
Sharing and retention
Management must approve retention periods and any operational parties receiving the minimum information needed to fulfil an order before final publication.
Your choices and contact
You may contact us to request a correction or ask how your information is used. The formal request process will be added after management approval.
Current status: awaiting management approval.