Customer care
Terms & Conditions
Management review draft — this page is not a final policy until approved by Flower Palace management.
This draft covers website use and the ordering stage before the final terms are approved.
Order confirmation
Submitting an order or enquiry does not mean final acceptance. Flower Palace confirms availability, details, final price, delivery and payment before fulfilment.
Natural products
Fresh flowers may vary by season and availability. Any substitution follows the product statement and is intended to preserve value and style.
Prices and payment
Published product prices appear in Saudi Riyals. Tax treatment, delivery charges, payment methods and price-confirmation timing require management approval in the final version.
Acceptable use
Customers must provide accurate information and must not use the site or its contact channels for harmful or unlawful content.
Current status: awaiting management approval.